:root {
  --mk-bg: #f1ede6;
  --mk-surface: #ffffff;
  --mk-line: #e6ebe9;
  --mk-line-strong: #d4dcd9;
  --mk-text: #0f1f1a;
  --mk-sub: #5a6b65;
  --mk-muted: #8a9893;
  --mk-accent: #25d366;
  --mk-accent-dark: #1da851;
  --mk-page: #eef4f1;
  --mk-shadow: 0 1px 2px rgba(15, 31, 26, 0.04), 0 8px 24px rgba(15, 31, 26, 0.06);
  --mk-radius: 14px;
}

* { box-sizing: border-box; }
[hidden] { display: none !important; }

html { margin: 0; padding: 0; background: var(--mk-page); }

body {
  margin: 0;
  min-height: 100vh;
  color: var(--mk-text);
  font-family: "DM Sans", system-ui, -apple-system, sans-serif;
  -webkit-font-smoothing: antialiased;
  font-size: 16px;
  line-height: 1.5;
  background: var(--mk-page);
}

a { color: var(--mk-accent-dark); text-decoration: none; }
a:hover { text-decoration: underline; }

/* ── Topbar (shared style with marketplace) ── */
.mk-topbar {
  background: rgba(255, 255, 255, 0.9);
  backdrop-filter: blur(14px) saturate(140%);
  -webkit-backdrop-filter: blur(14px) saturate(140%);
  border-bottom: 1px solid var(--mk-line);
  position: sticky;
  top: 0;
  z-index: 40;
}
.mk-topbar-inner {
  max-width: 880px;
  margin: 0 auto;
  padding: 12px 20px;
  display: flex;
  align-items: center;
  gap: 10px;
}
.mk-logo { height: 28px; width: auto; }
.mk-brand { font-weight: 700; }
.mk-brand-sub { color: var(--mk-muted); font-size: 14px; }

/* ── Layout ── */
.sp-main {
  max-width: 880px;
  margin: 0 auto;
  padding: 28px 20px 64px;
}

.sp-loading { padding: 48px 0; text-align: center; color: var(--mk-muted); }

.sp-title { font-size: 24px; font-weight: 700; margin: 0; }
.sp-sub { color: var(--mk-sub); margin: 6px 0 0; font-size: 14px; }

/* ── List ── */
.sp-list-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
  margin-bottom: 20px;
}

.sp-filters {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-bottom: 16px;
}
.sp-search { flex: 1 1 220px; }
.sp-select { flex: 0 1 200px; }

.sp-items { display: flex; flex-direction: column; gap: 10px; }

.sp-item {
  display: block;
  background: var(--mk-surface);
  border: 1px solid var(--mk-line);
  border-radius: var(--mk-radius);
  padding: 16px 18px;
  color: var(--mk-text);
}
.sp-item:hover { border-color: var(--mk-line-strong); text-decoration: none; }
.sp-item-title { margin: 0 0 6px; font-size: 16px; font-weight: 600; }
.sp-item-meta {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 6px;
  color: var(--mk-sub);
  font-size: 13px;
}
.sp-dot { color: var(--mk-muted); }

.sp-empty { padding: 40px 0; text-align: center; color: var(--mk-muted); }

.sp-pager {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 14px;
  margin-top: 22px;
}
.sp-pager-info { color: var(--mk-sub); font-size: 13px; }

/* ── Forms ── */
.sp-back {
  background: none;
  border: none;
  color: var(--mk-sub);
  font: inherit;
  cursor: pointer;
  padding: 0;
  margin-bottom: 16px;
}
.sp-back:hover { color: var(--mk-text); }

.sp-form { display: flex; flex-direction: column; gap: 16px; margin-top: 18px; }
.sp-field { display: flex; flex-direction: column; }
.sp-label { font-size: 13px; font-weight: 600; margin-bottom: 6px; }
.sp-label-mt { margin-top: 14px; }
.sp-opt { color: var(--mk-muted); font-weight: 400; }
.sp-hint { color: var(--mk-muted); font-size: 12px; margin: 6px 0 0; }

.sp-input {
  width: 100%;
  font: inherit;
  font-size: 15px;
  color: var(--mk-text);
  background: var(--mk-surface);
  border: 1px solid var(--mk-line-strong);
  border-radius: 10px;
  padding: 10px 12px;
}
.sp-input:focus {
  outline: none;
  border-color: var(--mk-accent);
  box-shadow: 0 0 0 3px rgba(37, 211, 102, 0.12);
}
.sp-textarea { resize: vertical; min-height: 96px; line-height: 1.5; }

.sp-consent {
  display: flex;
  align-items: flex-start;
  gap: 8px;
  font-size: 14px;
  color: var(--mk-sub);
}
.sp-consent input { margin-top: 3px; }

.sp-turnstile:not(:empty) { margin-top: 4px; }

.sp-error { color: #b3261e; font-size: 13px; margin: 0; }

.sp-submit { align-self: flex-start; }

/* ── Detail ── */
.sp-tracking-banner {
  background: var(--mk-surface);
  border: 1px solid var(--mk-line-strong);
  border-radius: 10px;
  padding: 12px 14px;
  font-size: 13px;
  color: var(--mk-sub);
  margin-bottom: 16px;
  word-break: break-all;
}

.sp-detail-head { margin-bottom: 14px; }
.sp-d-meta {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 6px;
  color: var(--mk-sub);
  font-size: 13px;
  margin-top: 8px;
}
.sp-d-desc {
  white-space: pre-wrap;
  background: var(--mk-surface);
  border: 1px solid var(--mk-line);
  border-radius: var(--mk-radius);
  padding: 16px 18px;
  margin: 0 0 28px;
}

.sp-thread-title, .sp-reply-title {
  font-size: 16px;
  font-weight: 700;
  margin: 0 0 14px;
}
.sp-thread { display: flex; flex-direction: column; gap: 12px; }
.sp-thread-empty { color: var(--mk-muted); }

.sp-msg {
  background: var(--mk-surface);
  border: 1px solid var(--mk-line);
  border-radius: var(--mk-radius);
  padding: 14px 16px;
}
.sp-msg-head {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 8px;
  margin-bottom: 6px;
}
.sp-msg-author { font-weight: 600; font-size: 14px; }
.sp-msg-role { color: var(--mk-muted); font-size: 12px; }
.sp-msg-date { color: var(--mk-muted); font-size: 12px; margin-left: auto; }
.sp-msg-body { margin: 0; white-space: pre-wrap; }

.sp-reply {
  margin-top: 32px;
  padding-top: 24px;
  border-top: 1px solid var(--mk-line);
}

/* ── Buttons (shared with marketplace) ── */
.mk-btn-primary {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font: inherit;
  font-size: 15px;
  font-weight: 600;
  color: #fff;
  background: var(--mk-accent);
  border: none;
  border-radius: 10px;
  padding: 11px 22px;
  cursor: pointer;
}
.mk-btn-primary:hover { background: var(--mk-accent-dark); }
.mk-btn-primary:disabled { opacity: 0.6; cursor: default; }

.mk-btn-secondary {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font: inherit;
  font-size: 14px;
  font-weight: 600;
  color: var(--mk-text);
  background: var(--mk-surface);
  border: 1px solid var(--mk-line-strong);
  border-radius: 10px;
  padding: 9px 18px;
  cursor: pointer;
}
.mk-btn-secondary:hover { border-color: var(--mk-muted); }
.mk-btn-secondary:disabled { opacity: 0.5; cursor: default; }

/* ── Footer (shared) ── */
.mk-footer {
  border-top: 1px solid var(--mk-line);
  background: var(--mk-surface);
}
.mk-footer-inner {
  max-width: 880px;
  margin: 0 auto;
  padding: 22px 20px;
}
.mk-footer-bottom {
  display: flex;
  flex-wrap: wrap;
  gap: 6px 18px;
  justify-content: space-between;
  color: var(--mk-muted);
  font-size: 13px;
}
.mk-footer-copy, .mk-footer-meta { margin: 0; }

/* ── Toast ── */
.mk-toast-host {
  position: fixed;
  bottom: 20px;
  left: 50%;
  transform: translateX(-50%);
  display: flex;
  flex-direction: column;
  gap: 8px;
  z-index: 60;
}
.sp-toast {
  background: var(--mk-text);
  color: #fff;
  padding: 11px 18px;
  border-radius: 10px;
  font-size: 14px;
  box-shadow: var(--mk-shadow);
}
.sp-toast.is-error { background: #b3261e; }

/* ── Image picker (new ticket) ── */
.sp-img-slot { margin-bottom: 8px; }
.sp-add-img {
  background: none;
  border: 1px dashed var(--mk-line-strong);
  color: var(--mk-sub);
  border-radius: 8px;
  padding: 8px 14px;
  font: inherit;
  font-size: 13px;
  cursor: pointer;
}
.sp-add-img:hover { border-color: var(--mk-accent-dark); color: var(--mk-text); }
.sp-add-img[hidden] { display: none !important; }
.sp-upload-status { margin-top: 8px; font-size: 13px; color: var(--mk-sub); }
.sp-upload-status .is-fail { color: #b3261e; }

/* ── Attachment thumbnails (detail / track) ── */
.sp-attachments {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin: 10px 0 4px;
}
.sp-attach-thumb {
  display: block;
  width: 96px;
  height: 96px;
  border: 1px solid var(--mk-line);
  border-radius: 8px;
  overflow: hidden;
  background: var(--mk-surface);
}
.sp-attach-thumb img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}
.sp-attach-thumb:hover { border-color: var(--mk-accent-dark); }

@media (max-width: 600px) {
  .sp-list-head { flex-direction: column; }
  .sp-list-head .mk-btn-primary { width: 100%; }
  .sp-select { flex: 1 1 100%; }
}